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Return Policy

We want you to be delighted with your new purchase. Please review your item(s) upon delivery. If there is an issue with your order, contact the store where your purchase was made or our customer service teams via phone or email within three (3) days of receipt. If you receive a damaged, defective, or incorrect item, we’ll make it right.
Gmail:
support@sihoo.com

If you're not completely satisfied with your purchase, just contact us at the email addresses to return or exchange eligible items, but please keep the following in mind during the return process:
1.Returns must be received in original condition within 30 days of receipt or date of
 purchase, whichever is overdue, shipping and delivery charges are non-refundable.

2.Proof of purchase is required for exchanges, credits, or refunds on eligible items, plus amount of tax paid according to applicable state law. For your convenience, we will accept the following as proof of purchase:
Original paper receipt
E-receipt
Original packing slip
Gift packing slip
Order number

3.Upon return, your item will be inspected, and exchanges, credits, or refunds will be issued for the purchase price. Tax will be refunded in accordance with applicable law. Shipping and delivery fees are not refundable except in cases of manufacturing defects or transit damage. We reserve the right to refuse returns or exchanges of items that are not in like-new condition because of misuse or damage caused by a customer. Please keep in mind that furniture is vulnerable to damage during shipping. For this reason, it's important that you  keep and use the original packaging materials for any items you wish to return.

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