Build to Last: Our Warranty
At Sihoo, we are committed to delivering ergonomic solutions built to last. That’s why we offer a 3-Year Warranty on our ergonomic chairs and standing desks—so you can sit and work with confidence for years to come.
Warranty Regulations
- 3-Year Warranty for Ergonomic Chairs and Standing Desks:
Our ergonomic chairs and standing desks come with a 3-year warranty covering manufacturing defects, structural failures under normal use, and mechanical issues not caused by misuse or third-party modifications. This warranty starts from the date of delivery. - Who Is Covered:
This warranty applies only to products purchased directly from Sihoo’s official U.S. website. For purchases made through authorized third-party platforms, please contact the seller’s support team or provide valid proof of purchase for limited warranty coverage. - Automatic Warranty Activation:
For items purchased directly from Sihoo, your warranty is automatically activated at the time of purchase—no additional steps are required.
How We Make Our Warranty Sustainable
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Fix it before we replace it:
Our 3-Year Warranty emphasizes repairing minor issues whenever possible instead of replacing the entire product. By providing replacement parts for smaller problems, we reduce waste and the environmental impact associated with manufacturing and shipping new items—helping your Sihoo chair last even longer.
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Eco-Friendly Parts and Packaging:
All replacement parts are shipped using sustainable materials, and packaging is kept minimal to reduce waste. This reflects our commitment to lowering our environmental footprint by producing only what is necessary.
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Recycling and Responsible Disposal:
We ensure that returned parts and products are processed responsibly. When returns do occur, we recycle or repurpose materials in ways that minimize environmental harm, supporting a circular economy.
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Maximizing Product Lifespan:
By encouraging repairs over replacements, our warranty helps extend the life of every chair. This reduces the demand for new products and conserves valuable natural resources, aligning with our mission to build durable, sustainable ergonomic solutions.
What Our Customers Really Think...
