Privacy Policy

Effective Date: 2022-05-01

Last Edited: 2024-09-01

At Sihoo, we recognize the significance of your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services. Please review this policy carefully to understand our practices regarding your personal information. By using our website or services, you agree to the terms outlined in this policy. If you do not agree with our practices, please refrain from using our services.

1. Key Definitions

In this policy, the following terms have specific meanings:

• “Account”: A user account needed to access certain features of our website.
• “Cookies”: Small files placed on your device by our website to enhance user experience. Details about our cookie usage are provided in section 8.
• “Our Site”: Refers to the website [sihoooffice.com].
• “We/Our/Us”: Refers to Sihoo.

2. Policy Scope

This Privacy Policy applies exclusively to data collected through Our Site. It does not cover external sites linked from Our Site. We do not control the data practices of other websites and recommend reviewing their privacy policies before sharing any personal information.

3. Data Collection

We collect information when you:

• Register on our site
• Make a purchase
• Subscribe to our newsletter
• Participate in surveys
• Fill out forms
• Use live chat features

4. Types of Data We Collect

We gather various types of data, which may include:

• Personal details like your name and profession
• Contact information (email addresses, phone numbers)
• Billing details (address, city, state, postal code, country)
• Financial information (credit/debit card numbers)
• IP address (automatically collected)
• Usage data (URLs visited, site activity)

5. Use of Your Data

We use your data to:

• Manage your Account and provide access to Our Site
• Enhance and personalize your experience
• Supply products and services
• Respond to your communications
• Send informational updates (e.g., newsletters)
• Conduct market research
• Improve Our Site based on user feedback

With your consent or where legally permitted, we may use your data for marketing purposes, including contacting you about our products and services. We ensure compliance with applicable data protection regulations and only process data when it is lawful and necessary.

6. How We Use Your Information

Information collected may be used to:

• Personalize user experience
• Improve site functionality
• Provide customer support
• Manage contests or promotions
• Process transactions efficiently
• Request feedback and reviews

7. Data Protection

We take security seriously and implement measures to protect your personal information:

• Regular security scans for vulnerabilities
• Encryption of sensitive data using SSL technology
• Secure storage and limited access to your information

8. Cookies

We use cookies to:

• Remember your shopping cart items
• Understand user preferences for better service
• Compile aggregate data for site improvements

You can adjust your browser settings to manage cookies or disable them. Note that disabling cookies may affect the functionality of Our Site.

9. Third-Party Disclosure

We do not sell or trade your personal information. We may share data with trusted partners who assist us in operating Our Site and fulfilling services, provided they adhere to confidentiality agreements. We may also disclose information when legally required or to protect our rights and those of others.

10. External Links

Our Site may contain links to third-party sites. We do not endorse or control these sites and recommend reviewing their privacy policies.

11. Google Services

We use Google AdSense and other Google services to enhance advertising. Google uses cookies for this purpose, and you can manage your ad preferences through Google’s settings.

12. California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA, we:

• Allow anonymous site visits
• Post our Privacy Policy prominently on Our Site
• Notify users of policy changes
• Provide options to modify personal information

13. Do Not Track Signals

We honor Do Not Track requests and do not use cookies or tracking technologies when this setting is enabled in your browser.

14. Behavioral Tracking

We do not permit third-party behavioral tracking on Our Site.

15. COPPA Compliance

We do not knowingly collect personal information from children under 13. Our services are not directed to this age group.

16. Fair Information Practices

We adhere to Fair Information Practices principles, including notifying users of data breaches and offering recourse for data processing complaints.

17. CAN-SPAM Act

We comply with CAN-SPAM regulations by:

• Avoiding false or misleading email content
• Identifying emails as advertisements
• Providing a physical address
• Honoring opt-out requests

18. GDPR Rights

Under GDPR, you have rights including:

• Access, correction, or deletion of your data
• Data portability
• Restricting or objecting to processing
• Rights related to automated decision-making

For any questions or to exercise these rights, contact us at support@sihoooffice.com.

19. Contact Us

For any inquiries regarding this Privacy Policy or your data, please contact us:

• Email: support@sihoooffice.com
• Address: 1224 North King St., Wilmington, Delaware, 19801