How Can We Assist You?
Customer Support
Customer Support
For product inquiries, shipping questions, warranty information, or troubleshooting, please reach out to our support team:
Email: [support_us@sihoo.com]
24/7 online customer service available
Business Inquiries
Business Inquiries
If you’re interested in partnerships, corporate purchasing, or distribution opportunities, please contact our business team:
Email: [support_us@sihoo.com]
Available:
[Monday -Friday, 8 a.m. to 8 p.m. PT]
Media & Social Inquiries
Media & Social Inquiries
For press, media relations, or collaboration inquiries, please contact our Martketing team:
Email: [marketing_us@sihoo.com or marketing@sihoo.com]
Available: [Monday -Friday, 8 a.m. to 8 p.m. PT]
Feedback and Suggestions
Feedback and Suggestions
We always appreciate hearing from our customers and partners. Share your thoughts or ideas with us:
Email: [support_us@sihoo.com]
Available: [Monday -Friday, 8 a.m. to 8 p.m. PT]
Business & Payment Information
Business & Payment Information
Brand Ownership Statement
This U.S. store is operated by [SIHOO INTELLIGENT HOME USA LTD.].
SIHOO is a brand owned by [Shenzhen Sihoo Intelligent Home Co., Ltd].
Products are manufactured in [Foshan, China] and shipped from local U.S. / Canada warehouses where applicable.
Manufacturing & Product Development
All SIHOO ergonomic chairs are independently designed and developed with a strong focus on ergonomics, durability, and long-term user health.
Our manufacturing facilities are located in Foshan, China, where production is managed under a unified quality control system. Products undergo internal testing procedures and comply with recognized safety and quality standards. And shipped from local U.S. / Canada warehouses where applicable.
Payment Processing & Transaction Security
All payments made on this website are securely processed through authorized third-party payment service providers, including Stripe, PayPal, Shopify Payments, and other compliant gateways depending on the customer’s location.
We do not store customers’ credit card information. All transactions are encrypted and processed in accordance with industry security standards and applicable financial regulations.
Headquarters Contact & Corporate Transparency
SIHOO is a brand under Shenzhen Sihoo Intelligent Home Co., Ltd.
Registered Address of the Brand Owner:
[Shenzhen Sihoo Intelligent Home Co., Ltd]
Building A101, Yuyuan Industrial Park,
No. 94 Fuyuan 1st Road, Zhancheng Community,
Fuhai Street, Bao’an District,
Shenzhen, China
Registered Address of the Operating Company:
[SIHOO INTELLIGENT HOME USA LTD.]
1226 North King St., Wilmington, Delaware, 19801
For matters requiring direct communication with the brand owner or corporate headquarters, Shenzhen Sihoo Intelligent Home Co., Ltd. may be contacted through its officially registered business contact information.
We are committed to transparency regarding our corporate structure, brand ownership, operational authorization, and payment responsibilities. Supporting business registration documents, brand authorization documentation, and relevant certifications can be provided for verification purposes upon request.
